If you run a company or a business with multiple employees where you have to generate payrolls, chances are that you are aware of QuickBooks and their payroll subscription options. Not only does the platform make payroll generation easier, but it also makes us aware of the complications that come with manually doing things one after the other.
However, despite the benefits, some users have complained about the QuickBooks Error PS060, which further translates to the “Current Enhanced Payroll Service is Unavailable” error.
The error has been affecting people’s user experience with the platform, so if you have been experiencing something similar, this article will explore the best ways to overcome the error.
What is the QuickBooks Error PS060 Error?
Before we explore some of the troubleshooting fixes, we must focus on unveiling more about the QuickBooks Error PS060, what it means and the potential causes behind it.
The error PS060 typically happens when the current payroll service on QuickBooks is unavailable. In such cases, this error message pops up. If you find this message persistently appearing on the screen, you must investigate the problem with immediate effect.
When it comes to the potential causes behind the error, there are multiple factors at play. However, if you want to eradicate the issue from the root, you must find the cause immediately.
Some of the potential triggers or causes include:
- If the servers are down
- If your QuickBooks subscription has expired
- If the third-party security software is blocking QuickBooks
- If the device has malicious malware or virus in the system
Either way, tending to the error and implementing one of the troubleshooting fixes is essential before things take a turn for the worse.
Ways to Resolve the QuickBooks Error PS060
Before we get to implementing any of the troubleshooting fixes to resolve the QuickBooks Error PS060, the first thing you have to cross-check is the internet connection. Ensure that you have a stable network and use QuickBooks in the single-user mode for seamless integration.
Following are a few fixes you can implement:
Change the billing and subscription settings
Issues with the billing and subscription settings will most likely hinder the operations, leading to issues with payroll management.
Here’s how you can fix the issue:
- Open “My Account” on QuickBooks
- Tap on Edit for the specific company
- Navigate to the billing section
- Tap on Edit again
- Change and verify the information
- Tap on Save and do the save with the billing details and if everything is okay, tap on Save and then log out of your account.
You can relaunch the software and then see if the error that you were experiencing is still persistent or not.
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Sometimes, the primary reason why you are getting the QuickBooks Error PS060 is due to an Intuit server issue. It is a lot more common than you think, which explains why you must take some time to wait and understand what’s happening.
Server issues can only be fixed by the developers and there’s nothing you can do from your end. So, the only way out of the situation is by waiting things out.
Install the latest version
Software glitches and bug issues are a lot more common than you think. If you are experiencing the error persistently, it could be due to a temporary glitch or software issue.
In such cases, updating the software to the latest update can help you fix the error for good and help you navigate through the issue without any compromise. So, if you are still using an outdated version of the QuickBooks software, it is time that you make that update immediately.
Check the settings of the anti-virus software
If you have an anti-virus software installed in your system, that’s another factor you have to cross-check. Sometimes, these third-party software applications create a firewall, which can affect the functioning of the payroll software.
So, what you can do is cross-check the settings in your anti-virus or other security software and see if there are any options enabled that could be affecting the operations of the QuickBooks app.
You will need to make relevant changes and adjustments to the settings until the error subsides and you can use the app freely.
Cross-check the network problems
Since QuickBooks is an online payroll management software, it requires the users to have a stable internet connection to function normally. This means that if your internet connection is slow and flaky, it will eventually catch up and cause errors.
Start by checking the speed of your internet online and if you see that the speed is slow and very flaky, it is time for you to reset the router and modem.
You don’t have to do much. Start by disconnecting the router and modem from the outlet for 30 seconds and then reconnect it to the outlet again.
Clean the junk files
Junk files aren’t there to provide any benefits to your user experience. So, if you have quite a few of them piled in, it is time for you to eliminate them and delete them for good.
Here’s what you need to do:
- Start by opening the browser of your choice
- Navigate to the Settings
- Find the Cache and Cookies section
- Delete them and then relaunch the browser.
Doing so might log you out of some of the applications that you were logged into, so keep that in mind. However, the good news is that if the errors were occurring due to some kind of corrupt cache or cookies file in your browser, cleaning them helps you fix the issue immediately.
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These are all the quick fixes that you can implement to address all the complications that you were previously experiencing with the QuickBooks app. These errors are common and might occur now and then. What you need to do is find out the cause and then implement a relevant fix like the ones we have mentioned in detail in this article.