How to fix the Xfinity Remote not working?

Are you facing the Xfinity Remote Not Working trouble and wondering how to get rid of it? Here’s a comprehensive guide covering all the practical solutions you are looking for. But before you jump into this problem, let’s find out what exactly Xfinity remote is.

It is a web-based remote that allows people with no audible voice the use the Voice Remote with Flex and X1 TV boxes. It works with any browser on the computer and smartphone and simply allows you to type in voice commands.

But, eventually, it is just a device prone to glitches and errors. It might be possible that you are using this web-based remote, and it suddenly stops working, leaving you annoyed. But thankfully, the problem is temporary, and you can fix it using the solutions mentioned below. So, what are you waiting for? Scroll down the page and resolve your problem with ease.

What are the major causes of the “Xfinity Remote Not Working” Issue?

Here’s a quick rundown of the possible reasons that might trigger the “Xfinity remote not working” issue. Read them thoroughly and take further action accordingly.

  • Drained Batteries

The first and most common reason this remote is not working is that your batteries are drained out and unable to perform any function. Remember that dead batteries cannot allow you to enter the voice command or anything to operate the remote. Hence, check out the batteries first if you face such trouble.

  • Programming Issues

The next possible reason why your Xfinity remote is not working properly is the programming trouble. If the remote hasn’t been programmed correctly, it’s not going to work in any condition.

  • App issue

Sometimes the bug is in the app, which is why you are facing such trouble. If the app is causing a problem, the remote will not work, thus leading to trouble.

What are the possible solutions to Fix the Xfinity Remote Not Working Issue?

Now that you are acquainted with the causes, it’s time to check out the solutions to fix the Xfinity Remote Not Working trouble. Here, we have mapped out the best methods to fix your issue. Check them out and execute them accordingly.

1.      Replace Batteries

The easiest and foremost method to make things work with the Xfinity remote is to replace its batteries if they are not working anymore. Look, you cannot use the remote with dead batteries; hence, replacing them is advisable.

2.      Factory Reset the Remote

Resetting the device is the best option to fix the Xfinity Remote not working issue; however, you just need to follow specific steps to carry out the process. Here’s how you can do it.

  • Identify which Xfinity Remote you own, as the whole process depends on that single thing.
  • Thereafter, locate the Set-Up button, and its location mainly depends on the remote’s type.
  • Once you have located it, hold it down until the LED light turns from red to green. Release the button as soon as the light has been changed.
  • Now, enter the code 9-8-1. If the LED light flashes two times, then you are successful in resetting the remote.
  • As soon as you factory reset the phone, pair the device again and get started.

3.      Do a system reboot.

Sometimes the error is in the system, and you must reboot it to fix it. The Xfinity devices, like computers and smartphones, create trouble and further not allow your remote to work. In that case, follow the below steps and reboot your system accordingly.

  • To initiate the process, simply unplug the device while it is turned on, and leave it off for a few seconds.
  • Thereafter, plug it back in and move to the next step. Alternatively, you can also pull the power cord out from your device and plug it back as you would do with a phone charger.


That’s all about the Xfinity Remote Not Working trouble and how you can resolve it. No matter how advanced and tech-oriented this Xfinity remote is, it can face trouble for which you must provide it immediate attention.

So, what keeps you waiting for now? Check all methods listed above, execute them appropriately, and resolve your problem in a matter of seconds. For more such informational guides, stay tuned with us.

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